Effective Date: 08/16/2024

Control Solutions, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.controlyourbuilding.com, use our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, mailing address, phone number, and payment information when you:

· Register on our site

· Place an order

· Subscribe to our newsletter

· Respond to a survey

· Fill out a form

· Contact us for support

Automatically Collected Information: We may also collect information automatically when you visit our website, including:

· IP address

· Browser type and version

· Time zone setting

· Browser plug-in types and versions

· Operating system and platform

· Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)

· Products you viewed or searched for

· Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page

2. How We Use Your Information

We use the information we collect in the following ways:

· To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested

· To improve our website to better serve you

· To allow us to better service you in responding to your customer service requests

· To administer a contest, promotion, survey, or other site feature

· To quickly process your transactions

· To send periodic emails regarding your order or other products and services

· To follow up with you after correspondence (live chat, email, or phone inquiries)

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:

· Using secure servers

· Encrypting sensitive/credit information via Secure Socket Layer (SSL) technology

· Restricting access to personal information to employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

5. Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Consent

By using our site, you consent to our website privacy policy.

8. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.

9. User Rights

You have the following rights regarding your personal data:

· Access: You have the right to request access to the personal data we hold about you.

· Rectification: You have the right to request that we correct any inaccuracies in your personal data.

· Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

· Restriction: You have the right to request the restriction of processing of your personal data under certain circumstances.

· Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.

· Objection: You have the right to object to the processing of your personal data under certain conditions.

· Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

10. Credit Card Processing by Third Parties

We use third-party service providers to process credit card transactions. These providers are contractually obligated to protect your information and are authorized to use your information only as necessary to provide these services to us. We do not store your credit card information on our servers. Instead, all credit card transactions are processed through secure gateways that comply with industry standards for data protection and security.

11. Storing Company Information Securely

We take the security of our company’s information seriously and implement robust measures to protect it. These measures include:

· Data Encryption: All sensitive company data is encrypted both in transit and at rest using industry-standard encryption protocols.

· Access Controls: Access to company information is restricted to authorized personnel only, based on their role and responsibilities. We use multi-factor authentication and regular access reviews to ensure compliance.

· Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities in our systems.

· Employee Training: Our employees receive ongoing training on data security best practices and are required to adhere to our strict data protection policies.

· Incident Response: We have a comprehensive incident response plan in place to address any potential data breaches or security incidents promptly and effectively.

12. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Control Solutions, Inc. 

5805 Weller Ct. SW, Ste A 

Wyoming, MI 49509 

[email protected] 616-247-9422