Basic
Team Bios

Bios

    OUR PEOPLE MAKE THE REAL DIFFERENCE.

    Ryan Kauffman

    President

    Ryan Kauffman

    President

    WHY I DO THIS:I have always been interested in energy management and how we can save energy. After working for a couple different companies, I knew I wanted to start my own business. I’m both happy and proud to see where CSI is today and look forward to our future.

    STRENGTHS: Customer-Driven, Passionate, Motivator

    3 WORDS TO DESCRIBE CSI: Professional, Service-Oriented, Fun

    Mike Heavner

    Vice President

    Mike Heavner

    Vice President

    WHY I DO THIS: I knew that I wanted to be in a trade that offered challenging work physically and mentally, and I never wanted to stop learning. After doing some research, I quickly learned that the controls industry would provide all of those benefits, and more.

    STRENGTHS: Troubleshooting, Client Relations, People-Person, Communicator

    3 WORDS TO DESCRIBE CSI: Family-Oriented, Driven, Customer-Focused

    Liz Pearson

    Director of Finance

    Liz Pearson

    Director of Finance

    WHY I DO THIS: I’ve always been a numbers person, but didn’t know where I would most enjoy applying my skillset. When I came across CSI, I recognized there was a lot of opportunity for the company to grow, and for personal growth as well. I immediately found their work interesting, and knew I had to be a part of this team.

    STRENGTHS: Hard-working, Organized, Driven, Focused, Motivator

    3 WORDS TO DESCRIBE CSI: High-Energy, Smart, Fast-Paced

    Reed Kauffman

    Director of Engineering

    Reed Kauffman

    Director of Engineering

    WHY I DO THIS:I have always enjoyed hands-on work, and became an electrician by trade. I started working in building automation in 2005 and eventually made the move to Control Solutions in 2012.

    STRENGTHS: Problem Solving, Time Management, Technically Savvy, Self-Starter

    3 WORDS TO DESCRIBE CSI: Fun, Fast, Exciting

    Mike Hendricks

    Director of Business Development

    Mike Hendricks

    Director of Business Development

    WHY I DO THIS: My journey to working in the controls industry was definitely not a straight shot. I started working in the plumbing and HVAC industry, then relocated to Chicago where I began working in stock broking, and eventually returned to Grand Rapids to begin sales in HVAC service, finally landing at CSI. I’m glad I ended up and here and in sales because it gives me the opportunity to help people, which is my primary focus.

    STRENGTHS: Customer Service, People-Person, Helper, Relationship-Building

    3 WORDS TO DESCRIBE CSI: Hard-working, Honest, Fun

    Steve Farr

    Director of Commissioning

    Steve Farr

    Director of Commissioning

    WHY I DO THIS: When I graduated from college with a degree in Electronic Engineering Technology, I was particularly interested in Automatic Temperature Control—leading me to this industry. Fortunately, there was a high demand for Electrical Engineers in the industry at the time. I enjoy working with people and creating solutions to technical challenges.

    STRENGTHS: Supportive, Trustworthy, Reliable, Knowledgeable

    3 WORDS TO DESCRIBE CSI: Growing, Interesting, Technical

    Andrew Bosse

    Business Development

    Andrew Bosse

    Business Development

    WHY I DO THIS: As a kid, I was always busy taking things apart and trying to put them back together in different, better ways. It was a very satisfying challenge for me. Today, my work at CSI provides the same type of satisfaction. It’s incredibly rewarding to see the construction process, communities, and technology advance every year—and this industry allows me to be in the heart of it all.

    STRENGTHS: Relationship-building, Business facilitation and growth, Large construction projects, Process-oriented, Analytical

    3 WORDS TO DESCRIBE CSI: Fast, Young, Passionate

    Nick Elzinga

    Fast Track Manager

    Nick Elzinga

    Fast Track Manager

    WHY I DO THIS: I do this simply because I love everything about my job. As a Service Manager, I’m able to work with people often, program and repair their building systems, collaborate with my co-workers in the office, and continue to develop established relationships and build new ones. At the end of the day, I’m able to make something work that someone else couldn’t, and that’s an awesome feeling.

    STRENGTHS: Customer Support, Troubleshooting, Relationship-Building

    3 WORDS TO DESCRIBE CSI: Great culture, Dynamic, Driven

    Dan Rademacher

    Service Sales

    Dan Rademacher

    Service Sales

    WHY I DO THIS: Growing up on a farm, I’ve been a hands-on person for as long as I can remember. Knowing that I wanted to work in a hands-on industry, I earned a Bachelor’s Degree in HVAC/R Engineering at Ferris State University and then spent 11 years at Cochrane Supply, where I became Regional Sales Leader. During my time at Cochrane, I built strong relationships with the team at Control Solutions. When the opportunity opened up at Control Solutions, I took it! I’m excited to be able to work with many of the same clients I’ve met at Cochrane in Service Sales.

    STRENGTHS: Tech Savvy, In-Depth Industry Knowledge, Customer Service & Support, Relationship-Oriented

    3 WORDS TO DESCRIBE CSI: Cutting Edge, Forward-Thinking, Customer-Oriented

    Pat Trainor

    Eastern Michigan Branch Manager

    Pat Trainor

    Eastern Michigan Branch Manager

    WHY I DO THIS: I enjoy this industry for a number of reasons. Continued advances in technology ensure there is always something new to learn. I’m driven by the goal to earn a customer’s business and being able to provide a solution to a customer’s problem. Most of all, I enjoy the people in the industry; I’m fortunate to work with good people every day.

    STRENGTHS: Relationship-building (especially with diverse groups of people), Detail-Oriented, Career-Focused, Driven

    3 WORDS TO DESCRIBE CSI: Fearless, Enthusiastic, Thorough

    Robert McGrew

    Director of Technology

    Robert McGrew

    Director of Technology

    WHY I DO THIS: I am new to the Building Automation industry, but as a 20-year IT veteran, it’s exciting to find a new challenge for taking this technology to the next level. With the birth of IoT, everything is connected, and the possibilities are endless. A company is a sum of its parts, and in our line of work, it’s people that make the difference. Everyone at CSI is willing to do whatever it takes to make sure it’s right, which perfectly aligns with my work ethic.

    STRENGTHS: Early Tech Adopter, Fast Learner, Organized, Process-Oriented, Ability to Translate Business Goals with the Appropriate Technology

    3 WORDS TO DESCRIBE CSI: Accountability, Service-Oriented, Fun-Loving

    Ryan Kauffman

    President

    Mike Heavner

    Vice President

    Liz Pearson

    Director of Finance

    Reed Kauffman

    Director of Engineering

    Mike Hendricks

    Director of Business Development

    Steve Farr

    Director of Commissioning

    Andrew Bosse

    Business Development

    Nick Elzinga

    Fast Track Manager

    Dan Rademacher

    Service Sales

    Pat Trainor

    Eastern Michigan Branch Manager

    Robert McGrew

    Director of Technology